Privacy Policy
At Talaysay Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, booking platform, or use our services.
Information We Collect:
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and payment details when you book a tour or interact with us.
Non-Personal Information: We may gather data about your browsing behavior, such as IP address, browser type, and pages visited, for analytical purposes.
How We Use Your Information
We use the collected information for various purposes, including:
To process your bookings and manage your reservations.
To communicate with you regarding your tours and provide customer support.
We will communicate with you via email, phone call, or SMS - based on the information and consent provided.
To improve our website and services through analysis of user behavior.
To send promotional materials and updates about our services, if you have opted to receive them.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Trusted partners who assist in providing our services (e.g., booking platform & payment processing).
Compliance: Authorities, if required by law or to protect our rights and safety.
Data Security
We implement various security measures to protect your personal information, including:
Use of encryption for sensitive information during transmission.
Regular security assessments and updates to our systems.
Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the information we hold about you.
Correction: If you believe your information is inaccurate, you can request a correction.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
Opt out: You may opt out of any services such as SMS, newsletters, communications and notifications at any time.
Cookies
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@talaysay.com
Phone: 604-628-8555 | toll-free 1-800-605-4643
Address: 334 Skawshen Rd, West Vancouver, BC V7P 3T1