SMS COMMUNICATIONS

PRIVACY POLICY & TERMS OF SERVICE

SMS COMMUNICATIONS

Privacy Policy

Upon your consent to opt-in to receive SMS communications from Talaysay Tours, we strive to protect your privacy and information. Your information is collected for the purpose of customer support, communications, and management or your reservation. We do not sell, rent, or give your personal & private information to 3rd parties.

How We Use Your Information

We use the collected information for various purposes, including:

  • To process your bookings and manage your reservations.

  • To communicate with you regarding your tours and provide customer support.

  • We will communicate with you via SMS - based on the information and consent provided.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted partners who assist in providing our services (e.g., booking platform & payment processing).

  • Compliance: Authorities, if required by law or to protect our rights and safety.

Data Security

We implement various security measures to protect your personal information, including:

  • Use of encryption for sensitive information during transmission.

  • Regular security assessments and updates to our systems.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the information we hold about you.

  • Correction: If you believe your information is inaccurate, you can request a correction.

  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

  • Opt out: You may opt out of any services such as SMS, newsletters, communications and notifications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.

OPT-IN | OPT-OUT

Terms of Service

Guests may receive SMS notifications (after opt-In consent is provided) for the following reasons from our booking platform:

  • Tour confirmations

  • Waiver reminders

  • Tour reminders

  • Outstanding payments

Please contact us at info@talaysay.com to opt out of SMS reminders from our booking platform, or use the form provided on this page.

Guests may receive SMS notifications for the follow reasons from (after opt-in consent is provided) our phone numbers 604-628-8555 or 1-800-605-4643:

  • To coordinate meeting location of tour

  • Last minute tour cancellations / changes

  • To assist in locating tour guide

  • To reschedule a tour

  • Additional coordination for your tour experience

For additional support with SMS communications: